Shipping & Returns
Free shipping applies to all domestic orders over $200.00. Domestic shipments will be by USPS 1st Class Package 2-5 days. More expedited shipping such as Next Day Priority Mail can be arranged for an additional fee.
Typically orders are processed and shipped the same day received. Delivery averages 2 to 5 business days depending on your location.
Lucky Hare Shears ships to the continental United States, including Alaska, Hawaii and Puerto Rico. All orders placed on the Lucky Hare Shears Web sites are subject to product availability.
Signature Required Delivery
Signature Required Delivery will apply to each of the following:
- Orders over $400
- Shipment to apartments
- International shipments
- Orders sent to a business address
International shipping cost $10 and will not qualify for free shipping. International shipping will, of course, involve clearing customs which can add as much as a week for delivery. Global shipping is available via USPO Global Express International shipping.
Incomplete or Wrong Shipping Address
If an incomplete or wrong shipping address is provided upon checkout and merchandise is returned, additional shipping charges may be applied.
Warranty / Return Policy
Lucky Hare Shears prides itself on offering the highest quality in professional shears and stand alone personalized customer service. We are confident you will love your Lucky Hare shears. Your satisfaction is absolutely guaranteed. If you are not completely satisfied, pleased contact us immediately and we will make every effort to address your concern through replacement, exchange, or refund.
Lucky Hare Shears are of the highest quality and come with a lifetime warranty to the original purchaser against defects in material or manufacturing workmanship beyond fair and normal wear. We will replace or exchange any defective product free of charge.
Servicing and sharpening should be done by the Lucky Hare Factory Service Center.
For warranty service, please email us through the “Contact Us” page on this website and select Returns / Exchanges from the drop down menu. Please tell us why you are returning your purchase. You will receive your return instructions and Return Authorization Number via email within 24-48 hours. You can also just call us and we will be happy to address your concerns.
Please ship shears in a cushioned package or well packed box. Please include the Return Authorization Number marked on the shipping package or box. Please ship USPS 1st Class 2-5 days with tracking and sufficient insurance.